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Delivery

Shipping Costs

Delivery Method Order Value Cost
10 - 15 Working Days
United States Postal Service
Under $99.99 $9.99
$100 - $199.99 FREE
Over $200 FREE
3 - 4 Working Days
UPS
Tracked Service
Under $99.99 $29.99
$100 - $199.99 $19.99
Over $200 FREE

Postage and Packaging

Every order is shipped directly from the UK. We offer two delivery methods, the first will take 10-15 business days and the second using UPS takes 3-4 business days. The stated delivery period within which you will receive your order is approximate. If an item is out of stock we will contact you regarding this . All orders will be sent to the address given by you in your order.

Any order placed outside of business hours may not be shipped until the next business day. Any orders placed outside business hours on a Friday will be dispatched on the following Monday. Please note Surfanic classify a working day as Monday-Friday 9.00am-5pm (excluding National Holidays).

If your parcel does not arrive within the time frames listed above please contact us at customer.services@surfanic.com.

Delivery is to USA Only

Free Postage Offer

Free postage is available on all orders over $100. If you select this delivery method your order will be sent on a 10-15 business day service. As the all orders are sent from the UK your order will be sent using Roayal Mail for the UK leg and then the USPS for the USA leg of its journey. Surfanic International Ltd. reserve the right to amend this offer at any time and without notice.

Tracking

All orders are tracked so there is no need to worry about it getting lost. If you have not recieved tracking information on your despatch confirmation emails then there are two things you can do. The first is to login to your account and check to see if tracking information has been attached to your order and the second is to contact our customer services team and they will help you locate the parcel.

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